Privacy Policy
Effective Date / Last Updated: August 13, 2025
Wiizaa Store ("we", "us", "our") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website or purchase our products.
By using our site, you consent to this Privacy Policy. Additional rights may apply if you are located in the European Union (EU), United Kingdom (UK), or California (USA).
1. Information We Collect
a. Information You Provide Directly
- Name, billing/shipping address, email address, phone number.
- Payment details (processed securely via third-party gateways).
- Order history, customer service requests, and account preferences.
b. Information Collected Automatically
- IP address, browser type, operating system, referring URLs.
- Pages visited, time spent on site, usage data (via cookies or analytics tools).
c. Cookies & Similar Technologies
We use cookies to:
- Support essential website functions.
- Track performance.
- Personalize content.
- Enable marketing features.
Types of cookies used:
-
Essential cookies:
_session_id
,_visit
,_uniq
(session tracking),cart
(shopping cart data),_secure_session_id
(secure transactions),storefront_digest
(authentication). - Performance & analytics cookies: Help us understand visitor interactions to improve site functionality.
- Marketing & personalization cookies: Deliver relevant ads and recommendations.
2. How We Use Your Information
We may use your personal data to:
- Process and fulfill orders.
- Communicate about orders and respond to inquiries.
- Improve our website, services, and customer experience.
- Prevent fraud, secure transactions, and comply with legal obligations.
- Send marketing emails (only with your consent).
3. Legal Basis for Processing (EU/UK Customers)
Under GDPR, we process data based on:
- Performance of a contract: Order processing.
- Legitimate interests: Fraud prevention, customer support, analytics.
- Legal compliance: Tax, accounting requirements.
- Consent: Marketing emails, optional cookies.
4. Your Privacy Rights
If You Are in the EU/UK (GDPR):
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Restrict or object to processing.
- Request data portability.
- Withdraw consent for marketing at any time.
If You Are in California (CCPA/CPRA):
- Know what personal data we collect and how it is used.
- Request deletion of your personal data.
- Opt-out of the sale or sharing of personal data (we do not sell data).
- Exercise your privacy rights without discrimination.
To make a request, email contact@wiizaa.com. We may verify your identity before responding.
5. Sharing Your Information
We share data only with trusted third parties that meet strict security standards:
- Payment processors - PCI-DSS compliant, secure encryption.
- Shipping & fulfillment providers - To deliver your orders.
- Analytics & marketing providers - Only with your consent where required by law.
- Authorities or legal entities - When required by law.
All shared data is transmitted securely (SSL/TLS) and protected using AES-256 encryption or equivalent safeguards.
We do not sell, rent, or trade your personal information.
6. International Data Transfers
If you are in the EU/UK, your data may be transferred outside the EEA. Such transfers comply with GDPR via Standard Contractual Clauses (SCCs) or other safeguards.
7. Data Retention
We retain personal data only as long as necessary for its intended purpose, to comply with legal obligations, or to resolve disputes.
8. Security
We use:
- SSL/TLS encryption for all transactions.
- AES-256 encryption for payment data.
- PCI-DSS compliance for payment processing.
- Limited internal access to personal information.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under 16 (EU/UK) or 13 (US). If we learn that a child has provided personal data, we will delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will include a new Effective Date.
11. Contact Us
If you have questions or privacy-related requests, contact:
🏢 US Warehouse: 1236 Main Line Blvd, Alexandria, VA 22301, USA
🎨 Design Office: 3 Le Trong Tan, Khuong Mai, Ha Noi, Viet Nam
🏛 Registered Company Address: 465B Green Lanes, London, N13 4BS, UK
📧 Email (24/7): contact@wiizaa.com
📞 Phone: +1 703 214 8679